Support

Questions, feedback, or something not working right? We read every message ourselves.

 

Get in touch

We typically reply within 1–2 business days.

Email info@tethtech.org

 

FREQUENTLY ASKED

 

How do I cancel or change my subscription?

MyGoodDay subscriptions are managed through Apple, not in the app itself. On your device, go to Settings → [your name] → Subscriptions, choose MyGoodDay, and change or cancel your plan there.

I was charged after my free trial — can I get a refund?

Since Apple handles all billing, refund requests go through Apple rather than us: visit reportaproblem.apple.com and select the MyGoodDay charge.

Is my journal or mood data private?

Yes — there's no login, and your entries are stored locally on your device rather than on our servers. See our Privacy Policy for the full details, including how AI is used to generate your daily insight.

Can I delete my data?

Yes, anytime — delete individual entries and habits right in the app, or uninstall MyGoodDay to remove everything stored on your device at once. Since we don't keep a copy of your journal or habit data on our servers, there's nothing further to delete on our end — but email info@tethtech.org if you have questions.

Why did MyGoodDay ask for notification permission?

MyGoodDay can send optional reminder notifications to help you keep up your check-ins. This is entirely up to you — you can decline the permission prompt or turn reminders off anytime in your device's Settings, and nothing else in the app is affected either way.

I found a bug, or have an idea for a feature

We'd genuinely like to hear it — email us a quick description (and a screenshot, if it's visual) at info@tethtech.org.